Ilham Ramadhan and Eny Sri Haryati 2023. Analisis Kendala Sisi Darat (landside) oleh Petugas Pelayanan Terminal (Terminal Service Officer) Di PT. Angkasa Pura I Bandar Udara Internasional Zainuddin Abdul Madjid Lombok Nusa Tenggara Barat. Student Research Journal. 1, 4 (Aug. 2023), 402–412. DOI:https://doi.org/10.55606/srjyappi.v1i4.554.