Utang Tanpa Permohonan: Rekonstruksi Persetujuan, Beban Pembuktian, dan Tanggung Jawab Perdata dalam Pinjaman Digital di Indonesia
DOI:
https://doi.org/10.55606/birokrasi.v3i4.3093Keywords:
Burden of Proof, Civil Liability, Consumer Protection, Digital Lending, Electronic ConsentAbstract
The expansion of digital lending in Indonesia has raised civil law concerns when loan disbursements are recorded as valid transactions despite consumers denying that they requested or authorised them. This study examines how contractual consent, burdens of proof, and civil liability should be reconstructed in cases of unsolicited digital lending. Employing doctrinal legal research, it applies statutory, conceptual, and comparative approaches to Indonesian regulations, European Union consumer credit law, scholarly literature, and official secondary data from financial regulatory institutions. The materials are examined through systematic legal interpretation and doctrinal synthesis. The findings demonstrate that electronic documents, account authentication, and evidence of disbursement are insufficient on their own to establish consumer consent. Contract formation requires verifiable connections between the loan application, acceptance of material contractual terms, and attribution of electronic actions to the purported borrower. Parties asserting contractual claims must establish the underlying agreement, taking into account unequal access to electronic evidence. The analysis further distinguishes three legal consequences: the absence of enforceable contractual obligations where consent cannot be established, potential restitution based on the receipt and control of funds without a valid legal basis, and liability for damages where a proven breach or fault causes loss. The study contributes an integrated civil law framework connecting proof of consent, the separation of legal obligations, and risk attribution to support proportionate dispute resolution in digital lending.
References
Adinda, F. A., Rahmawati, E., Suparman, E., Arifin, R., & Ezzerouali, S. (2025). The Challenge of Admitting Electronic Evidence in Civil Procedure Law. Jurnal IUS Kajian Hukum dan Keadilan, 13(3), 656–680. https://doi.org/10.29303/ius.v13i3.1873
Arofah, L. (2021, November 29). Konstruksi Pembuktian dalam Sengketa yang Berakhir dengan Perdamaian. Direktorat Jenderal Badan Peradilan Agama, Mahkamah Agung Republik Indonesia. Direktorat Jenderal Badan Peradilan Agama. https://badilag.mahkamahagung.go.id/artikel/konstruksi-pembuktian-dalam-sengketa-yang-berakhir-dengan-perdamaian-oleh-dr-hj-lailatul-arofah-m-h-22-11
Asosiasi Penyelenggara Jasa Internet Indonesia. (2025). Survei Penetrasi Internet dan Perilaku Penggunaan Internet 2025. Asosiasi Penyelenggara Jasa Internet Indonesia (APJII). https://survei.apjii.or.id/survei/2025
Brenncke, M. (2024). A Theory of Exploitation for Consumer Law: Online Choice Architectures, Dark Patterns, and Autonomy Violations. Journal of Consumer Policy, 47(1), 127–164. https://doi.org/10.1007/s10603-023-09554-7
Cherednychenko, O. O. (2024). On the Bumpy Road to Responsible Lending in the Digital Marketplace: The New EU Consumer Credit Directive. Journal of Consumer Policy, 47(2), 241–270. https://doi.org/10.1007/s10603-024-09564-z
Directive (EU) 2023/2225 of the European Parliament and of the Council of 18 October 2023 on Credit Agreements for Consumers and Repealing Directive 2008/48/EC, Legis. No. OJ L, 2023/2225, 30.10.2023, Official Journal of the European Union (2023). https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32023L2225
Hanifah, S. N., & Widyorini, S. R. (2026). Perlindungan hukum bagi konsumen pada klausula baku dalam kontrak elektronik. Notary Law Research, 7(2). https://doi.org/10.56444/nlr.v7i2.3738
Hardyansah, R., Darmawan, D., & Negara, D. S. (2025). Agreements in Online Loans and Consumer Legal Protection in Online Loan Services in Indonesia. Jurnal Akta, 12(2), 388–397. https://doi.org/10.30659/akta.v12i2.44593
Hayati, A. N. (2025). Rethinking Consent: Examining the Adequacy of the Concept of Consent in Digital Platform Agreements under Indonesian Civil Code. Jurnal HAM, 16(2), 151–164. https://doi.org/10.30641/ham.2025.16.151-164
Hjort, M. A., Kalamees, P., & Kask, L. (2025). Misuse of Electronic Signatures and eID Owner Liability: A Comparative Analysis of Estonian and Norwegian Legislative Frameworks and Practice. European Business Law Review, 36(2), 287–312. https://doi.org/10.54648/EULR2025012
Kitab Undang-Undang Hukum Perdata (Burgerlijk Wetboek), Legis. No. Staatsblad 1847 Nomor 23, 1847 Staatsblad (1847). https://jdih.kemenkeu.go.id/api/download/fulltext/1847/kuhper%20V.htm
Lembaga Alternatif Penyelesaian Sengketa Sektor Jasa Keuangan. (2025, Juli 22). Siaran Pers: LAPS SJK Terima 1.267 Pengaduan Dengan Kategori Retail & Small Claim di Semester I 2025, Pengaduan Di Sektor Perbankan Masih Mendominasi. Lembaga Alternatif Penyelesaian Sengketa Sektor Jasa Keuangan (LAPS SJK). LAPS SJK. https://lapssjk.id/page/berita/siaran-pers-laps-sjk-terima-1267-pengaduan-dengan-kategori-retail-small-claim-di-semester-i-2025-pengaduan-di-sektor-perbankan-masih-mendominasi
Otoritas Jasa Keuangan. (2025a). Direktori Layanan Pendanaan Bersama Berbasis Teknologi Informasi 22 Juli 2025. Otoritas Jasa Keuangan. https://ojk.go.id/id/kanal/iknb/data-dan-statistik/direktori/fintech/Pages/Direktori-LPBBTI-22-Juli-2025.aspx
Otoritas Jasa Keuangan. (2025b). OJK Panggil Rupiah Cepat, Tegaskan Komitmen Pelindungan Konsumen Pinjaman Daring. Otoritas Jasa Keuangan. https://ojk.go.id/id/berita-dan-kegiatan/siaran-pers/Pages/OJK-Panggil-Rupiah-Cepat-Tegaskan-Komitmen-Pelindungan-Konsumen-Pinjaman-Daring.aspx
Otoritas Jasa Keuangan. (2025c). Sektor Jasa Keuangan Terjaga Stabil di Tengah Ketidakpastian Geopolitik Global (Siaran Pers SP 99/GKPB/OJK/VII/2025; Siaran Pers Rapat Dewan Komisioner Bulanan Juni 2025). Otoritas Jasa Keuangan. https://ojk.go.id/id/berita-dan-kegiatan/siaran-pers/Pages/RDKB-Juni-2025.aspx
Otoritas Jasa Keuangan & Badan Pusat Statistik. (2025). Siaran Pers Bersama: Indeks Literasi dan Inklusi Keuangan Masyarakat Meningkat, OJK dan BPS Umumkan Hasil Survei Nasional Literasi dan Inklusi Keuangan (SNLIK) Tahun 2025. Otoritas Jasa Keuangan dan Badan Pusat Statistik. https://ojk.go.id/id/berita-dan-kegiatan/siaran-pers/Pages/OJK-dan-BPS-Umumkan-Hasil-Survei-Nasional-Literasi-Dan-Inklusi-Keuangan-SNLIK-Tahun-2025.aspx
Pałka, P., Porębski, A., Pałosz, R., & Wiśniewska, K. (2025). Do Foreign Service Providers Simply Ignore the EU Consumer Law? An Empirical Study of 100 Online Terms of Service. Journal of Consumer Policy, 48(3), 233–268. https://doi.org/10.1007/s10603-024-09580-z
Peraturan Otoritas Jasa Keuangan Republik Indonesia Nomor 22 Tahun 2023 tentang Pelindungan Konsumen dan Masyarakat di Sektor Jasa Keuangan, Legis. No. Nomor 22 Tahun 2023, 2023 Lembaran Negara Republik Indonesia (2023). https://ojk.go.id/id/regulasi/Pages/Pelindungan-Konsumen-dan-Masyarakat-di-Sektor-Jasa-Keuangan.aspx
Peraturan Otoritas Jasa Keuangan Republik Indonesia Nomor 40 Tahun 2024 tentang Layanan Pendanaan Bersama Berbasis Teknologi Informasi, 2024 Lembaran Negara Republik Indonesia (2024). https://www.ojk.go.id/id/regulasi/Documents/Pages/POJK-40-Tahun-2024-Layanan-Pendanaan-Bersama-Berbasis-Teknologi-Informasi/POJK%2040%20Tahun%202024%20Layanan%20Pendanaan%20Bersama%20Berbasis%20Teknologi%20Informasi.pdf
Peraturan Pemerintah Republik Indonesia Nomor 71 Tahun 2019 tentang Penyelenggaraan Sistem dan Transaksi Elektronik, Legis. No. Peraturan Pemerintah Nomor 71 Tahun 2019, 2019 Lembaran Negara Republik Indonesia (2019). https://jdih-ujicoba.komdigi.go.id/produk_hukum/view/id/695/t/peraturan%2Bpemerintah%2Bnomor%2B71%2Btahun%2B2019
Rajendra, B., & Tejomurti, K. (2026). Pertanggungjawaban hukum para pihak perjanjian elektronik P2P lending dalam kasus pembobolan dana kredit Shopee Paylater. Majelis: Jurnal Hukum Indonesia, 3(1). https://doi.org/10.62383/majelis.v3i1.1510
Rott, P. (2025). Digital Fairness and the Burden of Proof. Journal of Consumer Policy, 48(3), 297–314. https://doi.org/10.1007/s10603-025-09583-4
Saputro, W. H., Febriansyah, F. I., & Prasetyo, Y. (2026). Consumer Protection in The Digital Era: Analyzing Regulatory and Enforcement Gaps in Online Lending. Padjadjaran Journal of International Law, 10(1). https://doi.org/10.23920/pjil.v10i1.2597
Simangunsong, J. P. M. C., Suharto, R., & Widanarti, H. (2025). Kajian Hukum tentang Keabsahan Tanda Tangan Elektronik dalam Perjanjian Pinjaman Online. Diponegoro Law Journal, 14(3), 1–12. https://doi.org/10.14710/dlj.2025.51795
Undang-Undang Republik Indonesia Nomor 11 Tahun 2008 tentang Informasi dan Transaksi Elektronik, Legis. No. 11 Tahun 2008, Lembaran Negara Republik Indonesia Tahun 2008 Nomor 58 (2008). https://jdih.komdigi.go.id/produk_hukum/view/id/167/t/undangundang%2Bnomor%2B11%2Btahun%2B2008
Utomo, H. D., & Thukuse, B. (2025). Electronic contracts (e-contracts) and validity in Indonesian civil law: Analysis of Article 1320 of the Civil Code and the ITE Law. Kajian Ilmu Hukum, Sosial dan Administrasi Negara, 2(4). https://doi.org/10.62383/jembatan.v2i4.2765
Wihadi, S. P., Ariyanto, A., Saputri, N. J., & Kurniawan, T. M. (2026). Kekuatan pembuktian dokumen elektronik sebagai alat bukti perluasan dalam persidangan perdata di era transformasi digital. Prosiding Seminar Nasional Ilmu Hukum, 3(1). https://doi.org/10.62383/prosemnashuk.v3i1.83
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.










